Return/Exchange Policy

Return Policy

Please inspect your packages immediately upon delivery and notify us of any damage within 24 hr. If the shipped item is incorrect as the result of an error on our part, then you are eligible for a return. We will take quick and appropriate action.

To be eligible for a return, your item must be unused and in the same condition, you received it. It must also be in the original packaging along with all of its tags. It shouldn’t be dirty or worn. If it fails the quality test and finds out the product was worn, we will immediately cancel your return/exchange process and send you the same product.

Exchanges (if applicable)

We only replace items if they are defective or damaged. Send us an email at alphastore.in@gmail.com or contact us on WhatsApp at – 7623881701

Shipping You will be responsible for paying for your shipping costs for returning your item. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If shipping an item over 2000 INR, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item in proper condition.